Payment and Refund Policy
Our Payment and Refund Policy is as follows:
- There is no refund for any payment once it is made.
- A certificate will not be issued until all payments are made
- If your personal situation should change you may request an extension of your course, but your payment schedule will continue as per the payment terms until the full course cost has been covered.
- You acknowledge that if you are applying for a government benefit/supplement to assist in the cost of training and are not entitled to a Centrelink bonus or for any other government related funding, proof of your rejection letter will enable you to cancel from this course before course commencement.
- Should you receive a government bonus or study payments and at some time during your study and your personal situation changes and you are no longer entitled to Centrelink payments, you are still liable for payments, as per your payment schedule, to Universal Education and Training until the course fees are paid in full.
- It is your responsibility to inform Centrelink, Job Network Providers or any other organisation of your training, of any change in situation or other circumstances that may affect your benefits, payments or situation with those individuals or organisations.
- You agree to not personally alter in anyway the centrelink deductions coming to UNET which offset the cost of my course. Should I do this then I will remain personally liable for the full course cost and an administration fee of $150 may apply.
- If you withdraw from the Course, you are still obligated to pay your Course fees in full as per your payment schedule. If extenuating circumstances severely affect your ability to continue your studies, the remaining balance of your Course fees may be waived at the discretion of Universal Education and Training.
Possible Additional Fees
EXTENSION FEES
Your close of study date will be stated on your Confirmation of Enrolment letter or email. If you are unsure of your close of study date, please contact us.
If for any reason an extension is required, you can apply for one by completing the Extension Application Form. Extensions will incur an additional fee which may range from $250 for 3 months up to the full course fee (depending on circumstances)*
DOCUMENT REISSUE FEE
A Document Reissue fee will apply in the event that a student requests the reissue of a Certificate, or Competency Transcript, or Statement of Attainment issued by UNET that they had previously received. The Reissue Fee is $99.
Your close of study date will be stated on your Confirmation of Enrolment letter or email. If you are unsure of your close of study date, please contact us.
If for any reason an extension is required, you can apply for one by completing the Extension Application Form. Extensions will incur an additional fee which may range from $250 for 3 months up to the full course fee (depending on circumstances)*
DOCUMENT REISSUE FEE
A Document Reissue fee will apply in the event that a student requests the reissue of a Certificate, or Competency Transcript, or Statement of Attainment issued by UNET that they had previously received. The Reissue Fee is $99.