Enrolment TErms & Conditions:
By enrolling in a course with Universal Education and training, you accept the following terms and conditions:
- By enrolling in a UNET course or program a binding agreement shall arise between you and Universal Education and Training Ltd which shall be governed by the Australian Skills Quality Authority (ASQA).
- You agree to the policies and procedures outlined in the UNET Student Handbook.
- You agree to and are aware of the course details (including; time-frame, start and close of study dates, location, session times.), noting that they may be subject to reasonable change. If you are unsure of any of these details, please contact UNET.
- You agree that you have read and understood the relevant course information and have determined that you have the ability to study, and readiness for study with Universal Education and Training.
- You agree that you have assessed your ability to complete the course in accordance with your own personal needs, skill level and available time.
- You acknowledge that Universal Education and Training will endeavour to offer all assistance needed, however it is your responsibility to ensure you have adequately assessed your ability to complete the course in accordance with your own competency level.
- You acknowledge that you are able to participate in your course and if your personal situation should change you may request an extension of your course, but your payment schedule will continue as per the payment terms until the full course cost has been covered.
- You agree that it is your responsibility to be aware of your course completion date and to submit all assessment or apply for an extension prior to this date.
- If you are under 18 years of age, Universal Education and Training will only process your Enrolment Form once it has been signed by your parent or guardian. By signing the Enrolment Form, your parent or guardian agrees to be bound by the terms contained herein and shall become legally responsible for all payments to UNET with respect to your Course.
- You acknowledge that you have read the course fee information and agree to the payment schedule, amount, terms, refund policy and late fees stipulated.
- You acknowledge that if you are applying for a government benefit/supplement to assist in the cost of training and are not entitled to a Centrelink bonus or for any other government related funding, proof of your rejection letter will enable you to cancel from this course before course commencement. Should your enrolment be processed and you receive a government bonus or study payments and at some time during your study and your personal situation changes and you are no longer entitled to Centrelink payments, you understand you are still liable for payments, as per your payment schedule, to Universal Education and Training until the course fees are paid in full.
- You agree that it is your responsibility to inform Centrelink, Job Network Providers or any other organisation of your training, change in situation or other circumstances that may affect your benefits, payments or situation with those individuals or organisations. Should you have an automatic payment plan in place with Universal Education and Training and you do not stop your payments and an overpayment occurs, Universal Education and Training will not be liable for this. This payment will not be reimbursed to you and will sit as a credit with Universal Education and Training for a period of 12 months. Courses where credits may be used may alter from time to time at the discretion of Universal Education and Training. After a 12 month period my credits will become void.
- You agree that you will abide by the terms of payment schedule, amount, terms, refund policy and late fees stipulated and make payments to Universal Education and Training for the full term of your training or until the total invoiced amount is paid.
- You acknowledge that should you alter or stop my payment in any way you will be liable to Universal Education and Training for the full cost of this course and any additional expenses Universal Education and Training may incur to recover the amount owed by you to Universal Education and Training. Should you be paying via a payment plan and you cancel or alter your payment in anyway, a $15.00 per week administration fee will be added onto your course costs and this will be included in the total course costs payable by you for the completion of this course.
- You agree that it is you responsibility to stop all course payments being made to UNET after the completion of all course fees and charges have been made. If you fail to do this and additional funds are received by UNET, these will sit as a credit on your account for a period of 12 months to be used towards other courses offered by UNET.
- You agree that if you should NOT complete your study within the allocated course timeframe and you have not sought an extension, you acknowledge Universal Education and Training will cancel you from this course. No refund of course fees will be eligible to you. Should you have outstanding fees owed at time of cancellation, you will still be liable to Universal Education and Training for the remainder of course fees, late fees and any costs incurred to recover outstanding fees.
- You acknowledge that the Course Fee does not cover postage to Universal Education and Training, nor any materials that are NOT listed as a resource for a Course.
- By accepting these conditions, you agree that for record keeping purposes, Universal Education and Training will retain a copy of your assessment. If you wish to keep a copy of your assessment, you agree to make a copy prior to submission and take responsibility for any copying costs incurred. Universal Education and Training will accept soft of hard copies of assessment in place of originals providing that the copy is readable.
- You agree that it is your responsibility to notify Universal Education and Training, in writing, of any change to your contact details including; postal address, email address, daytime contact number or mobile phone number.
- You acknowledge that the content of the Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of the copyright owner. You may not reproduce for commercial purposes any part of the Course or Course Materials without the prior written consent of Universal Education and Training or the copyright owner.
- By accepting these conditions, you agree that should you be enrolling in a course where ‘study assistance equipment’ such as personal computer or other equipment is provided you understand that cancelling or altering your course payments to Universal Education and Training in ANYWAY will void you from any ‘study assistance equipment’ that Universal Education and Training are offering. You understand that only courses over 45 weeks in duration offer study assistance equipment and only upon full course fees being received without default and full course modules being completed will you be eligible to receive this study assistance equipment. You agree that Universal Education and Training may alter specific specifications, make and model of any and all study assistance equipment offered at their discretion.
- Upon receipt of your enrolment, evidence of meeting entry requirements (if any), deposit and upfront payment or payment schedule, Universal Education and Training agrees to:
- a. Supply to you all materials listed for your Course;
- b. Provide you with access to classes or online learning platform and/or an allocated trainer in accordance with your delivery method
- c. Assess your competence (through assessment work or evidence of Recognition of Prior Learning).
- d. Answer academic and non-academic queries you may raise about your Course in a timely fashion.